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Facebook was built to help people connect and share, and over the last decade our tools have played a critical part in changing how people around the world communicate with one another. With over a billion people using the service and more than fifty offices around the globe, a career at Facebook offers countless ways to make an impact in a fast growing organization.
Internet.org is a global initiative dedicated to making affordable Internet access available to the two thirds of the world not yet connected. Making the Internet available to every person on earth is a goal too large and too important for any one company, group, or government to solve alone. Internet.org’s partners have come together to meet this challenge because they believe in the power of a connected world. This role is an opportunity to be part of this initiative by working with Network Infrastructure Companies and Internet Service Providers, delivering affordable Internet service to the unconnected in rural areas. As a Partner Engineer you will handle the technical relationship with Internet Service Providers based in rural areas worldwide, and work closely with the Facebook account managers to draft the partnership roadmap to provide affordable and reliable Internet access. This position is full time and is based in India.
Responsibilities
- Deeply understand the various Facebook platforms and underlying implementation
- Be a technical expert on integrating Wi-Fi network solutions, Facebook software and internet.org core features with ISPs’ infrastructure
- Help our partners to launch the internet.org service in their networks
- Manage the technical relationship with the ISP partners, provide technical support and handle service outages
- Drive partner requirements, bugs and feature requests with Product and Engineering
- Write documentation, samples, and other materials to share with the broader Facebook developer community
Requirements
- Previous experience (3+ years) as a solutions engineer, technical sales consultant or partner/sales engineer in IT/networking field
- Deep understanding of Linux/UNIX system admin and scripting (bash, python), networking (TCP/IP, HTTP)
- Ability to pick up new software, frameworks and APIs quickly
- Sharp and tenacious troubleshooting skills: you can fix anything
- Good knowledge of basic large-scale internet service architectures (such as load balancing, LAMP, CDN's), even if you haven't worked on one
- Configuration and maintenance of common applications such as Apache, memcached, Squid, MySQL, NFS, DHCP, NTP, SSH, DNS, and SNMP
- Excellent communication skills including experience speaking to technical and business audiences
- BA/BS in Computer Science or equivalent degree/experience
- Willingness and ability to travel 50%+ of time
